Privacy policy
ZaalMaal is committed to protecting your personal information. This policy explains what data we collect, how we use it, and how we keep it safe.
Information We Collect
When you shop with us, we may collect:
- Name, email address, phone number, and delivery address
- Payment information (processed securely — we do not store card details)
- Order history and browsing behaviour on our website
- Device information and IP address for security purposes
How We Use Your Information
- To process and fulfil your orders
- To send order confirmations, shipping updates, and receipts
- To respond to your customer service queries
- To send promotional emails or offers (only if you have opted in)
- To improve our website and shopping experience
- To comply with legal obligations
Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your data with:
- Courier and logistics partners to deliver your orders
- Payment processors to handle transactions securely
- Technology service providers who help us run our store
All third parties are required to keep your information secure and use it only for the purposes we specify.
Cookies
Our website uses cookies to improve your shopping experience, remember your preferences, and analyse site traffic. You can disable cookies in your browser settings, but this may affect how the site works.
Your Rights
- You can request a copy of the personal data we hold about you.
- You can ask us to update, correct, or delete your data.
- You can opt out of marketing emails at any time by clicking “Unsubscribe”.
To exercise any of these rights, contact us at support@zaalmaal.com